Question 1

How fast is setup after I order?

Accepted Answer

Shared hosting, Minecraft servers and KVM VPS are provisioned automatically in under 60 seconds. Dedicated servers are racked and handed over within 2 to 12 hours depending on the region.

Question 2

Do you offer a money-back guarantee?

Accepted Answer

Yes. Shared hosting, Minecraft and VPS plans carry a 7-day no-questions-asked refund. Dedicated servers and custom builds are non-refundable once hardware is allocated.

Question 3

What does DMCA-ignored hosting actually mean?

Accepted Answer

Our offshore nodes sit in jurisdictions that do not honour US DMCA takedown notices. We still act on court orders and prohibit CSAM, phishing, malware and spam without exception.

Question 4

Can you migrate my existing site or server for free?

Accepted Answer

Yes. Free white-glove migration is included on every Standard tier and above. Send us your current credentials over WhatsApp and we schedule the cutover with you.

Question 5

Which payment methods do you accept?

Accepted Answer

Visa, Mastercard, PayPal, bank transfer, JazzCash and Easypaisa for Pakistani clients, plus BTC, ETH and USDT for offshore plans.

Question 6

How is your support reachable?

Accepted Answer

WhatsApp is the fastest route and is staffed 24/7. You can also open a ticket by email; average first response across both channels is under five minutes.

Question 7

Do you protect against DDoS attacks?

Accepted Answer

Every plan sits behind always-on filtering with up to 12Tbps of scrubbing capacity. Game servers additionally get protocol-aware Minecraft filtering.

Question 8

Can I upgrade my plan later?

Accepted Answer

Any plan can be upgraded in place with a short reboot, and you only pay the prorated difference for the remainder of your billing cycle.

Answers, not sales copy.

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